Showing posts from September, 2012

Thank you Apple

Some days, things just don't work out. Or don't work.
Earlier I wanted to upgrade (their term, not mine) my iMac from Snow Leopard (10.6) to Lion (10.7). I even had the little USB stick version of the installer, to make it easy. But after spending some time attempting the installation, the Lion installer "app" failed, complaining about SMART errors on the disk.

Disk Utility indeed reported there were SMART errors, and that the disk hardware needed to be replaced. An ugly start.

The good news is that in some places, including where I live, Apple will do a house call for service, so I didn't have to haul the computer to an Apple store on public transit.

Thank you Apple.

I called them, scheduled the service for a few days later, and as instructed by Apple (I hardly needed prompting) prepped a backup using Time Machine.

The day before the repairman was to come to give me a new disk, I made sure the system was fully backed up, for security reasons started a complete …